Print Español

Testimonials

Hear What Our Customers Have to Say


I was driving in the car (New Beetle Convertible) the day I got it and it was a beautiful day.  We took the roof down and went for a very long drive.  At the end of the day, I wondered why my cheeks hurt so much and it was because I smiled all day!!!!  We love the car!!!!  -Theresa and Richard Z.

John Fletcher was great to work with - he was very knowledgeable, helpful and a pleasure to work with.  -Martin S.


Great sales team! Very professional and courteous. It was a pleasure dealing with Bob & Dominick on this, our 2nd VW purchase.  -John G.

Everyone was very nice and helpful. It was a great experience. I would recommend a loved one or friend to purchase a vehicle at that location.  -Dawn F.

Fletcher was professional, helpful and friendly. I was glad to have had him as my salesman.  -Gloria J.

Love the car. Handles like a dream with nice features. Bob was very helpful and completely thorough with explaining all the features at delivery. I'm looking forward to my next visit to the dealership. Will recommend you highly. Thank you.  Helen P.

Orlando should get a raise!  -Kelly B.

I have purchased 3 vehicles from your VW dealership. Each time my salesmen was Bob Bauch.I have been completely sat- isfied with Bob's salesmanship and professionalism over the years.He is the "go to guy" on the sales floor!-Bill S.

Joe Shanaphy assisted me, and was totally professional and kind. He stayed with me after everyone was going home, and it didn't matter to him that it was getting late, until I had a complete understanding of the vehicle. He explained everything thoroughly, and said that I would never bother him if I needed to call him with any questions I might have. It was a pleasure dealing with him. Thank you, -Nancy A.

It was a very smooth transaction and the hospitality was immaculate! Thank You very very much. -Alfonso E.

I love the car!!!!!!!!!!  Never owned a VW before and am completely in love with it. You've just earned yourself a loyal VW customer.  Glad I didn't purchase the Toyota!!!!!!!!!!!!!!  -Joanne B.

Love the car, loved my experience at Crestmont. My salesman Tyler Potenzone is in a league of his own. -Maria X.

In our over 50 years of buying cars, this was by far the easiest and most pleasant experience we've ever had. Joe treated us with courtesy and respect at all times.  He was patient with us throughout the entire process and even after we got the car home.  Every detail of the sale was fully explained to us in individual steps to make certain we understood each part.  When the car was delivered, Joe went over all the controls and features again, making certain that we understood all of them and were comfortable with the car.  This was the best car-buying experience ever and we will not hesitate to wholeheartedly recommend Joe to everyone we know is thinking of getting a new car. Thank you again. -Phyliss F.

Thank you Rob, it was truly a pleasure working with yourself and Steve. -Michael and Felicia C.

Its always a pleasure to buy or service my car at your facility.  Your waiting room while service is done is always comfortable for me and waiting is not that impatient wait.  My car is usually serviced  and when the time expected to be done, it's always prompt.  This is the second car I have bought from you and hopefully the next time I need to buy another, I sure will be at your dealership for a third time.  Sincerely, -Selma R
 
Thanks again for a very smooth and effortless experience! -Scott

That was a good buying experience unlike my previous ones.Sales person, Charlie, was courteous and business manager was informative. I hope service department keeps up with my expectation. -Stan Y.

I drove my new Rabbit home tonight.  I worked with Bob Bauch. I had been to three other Volkswagen dealers and found Crestmont on the internet.  The other dealers were closer to home, but I decided to venture out to your place.  I was there twice on Saturday and decided to lease a Rabbit from you.  I could have gone to one of the others but there is something different and better about your dealership.  I think it was the best experience I've had buying a car. On a personal note, I found Bob Bauch to be a real gentleman.  I have never said that about a car salesman in my life.  (Please don't be insulted by that statement, but I have a great deal of anxiety when I buy a car.)  If anyone asks me about my car, I will certainly give them Bob's card.  It was a pleasure to work with him.
Thank you for a good experience. -Michelle P.

I live a lot closer to Prestige auto on route 17.  I wanted to look at another Avalon and went there to see the new model. I was not thrilled with the way I was treated, but wanted to give Toyota "one last shot".  I am very glad that I did.  The staff at Crestmont couldn't have been friendlier or more accommodating. .. -If I could just figure out the ins and outs of the GPS system I'd be thrilled! - You have a great team and I appreciate the way everyone there goes about their business.  First class all the way. -Bill D.

I like your straight forward answers. You don't attempt to baffle me with a bunch of bull#@&! as other dealers do. Your dealership will be among the first I visit when my wife comes back from Italy. Thank you. -Pedro M.

Our salesman Tom was very kind , helpful and very professional. at the end the sale manager was very smart and straightforward, we got a reasonable price and no hidden charge.It was a great experience. Even the financial manager, I forgot his name he is not  tried to force us to buying something like most dealers do, he just present the package to you.  There was no hassle and very present car purchase experience. -Eric M.

Just leased a VW Passat. Our salesman was Carlos and even the manager took the time to talk to us. It was a great experience. Nobody tried to force us into buying something like most dealers do. There was no hassle and everything was as quick as it could be. Here's hoping service is great too! -Geoff P.

We bought a Beetle Convertible from this dealer.  The entire transaction was easy and stress free.  The sales person knew what she was talking about, understood the product and was able to answer every question.
Working with the finance department was a easy and stress free and they answered our questions without any problem.
All of our dealings with the dealership have been great. -Stefanie J.

As usual, it was a pleasure to do business with Crestmont. We especially appreciate our salesman Bob Latorocca.-Julie S.

Paul Abraham was awesome. He gave us fast service and he was very easy to talk to. He was very nice and funny, made this experience very enjoyable:) -Henryk B.

I had a great experience at this dealership. The salesman Steve Conti was excellent and everyone else was extremely nice. -Leiha R.

Your team treated me with respect and understood where I am coming from financially.  We are a repeat customer and Crestmont has NOT disappointed us so far.  I hope this excellent customer service do not change with the times.  If your customer service stays excellent - Crestmont have a customer for life.  Thank you.  -Rosalie B.

ANDY BELOFF, our salesman, IS AWESOME!!!!  -Linda O.

Dominic and Bill were a pleasure to work with. Basically told them what I was looking for and expected, and they delivered. My experience with Crestmont has been one of the best I have had.  -Lisa G.